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Amid the romantic scenery of Lake Geneva and Rome
history will have to be rewritten
Maine has witnessed some strange events and unusual visitors over the years
ISBN10: 1513283332
Author: Addison Bell
The Paradox of Excellence: How Great Performance Can Kill Your Business AUTH-12806859 Amid the romantic scenery ofAre you striving for excellence yet find your efforts increasingly taken for granted and undervalued? You're not alone. Many companies discover their improved performance doesn't translate into higher perceived value. In fact, it simply shifts the customer's expectations upward, causing the customer to take the new, improved performance for granted. High performance companies unwittingly create unrealistic customer expectations that become impossible
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