Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MSAENV272 Participate in environmentally sustainable work practices MSAPMOHS200 Work safely MSS402001 Apply competitive systems and practices MSS402051 Apply quality standards MSS402080 Undertake root cause analysis Elective units MSS402002 Sustain process improvements MSS402010 Manage the impact of change on own work MSS402031 Interpret product costs in terms of customer requirements MSAPCII295 Operate manufacturing equipment MSAPCII296 Make a small furniture item from timber If you require RPL Kits with comprehensive benchmarking
Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking
plan and implement a building and construction planning process CPCCBC6014 Apply structural principles to the construction of large
SCORM Compliant Package-SITHASC023 Prepare Asian sauces, dips and accompaniments PSP Units of competency SITXFIN004 Prepare* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.