Learner Guide-CPCCRI3001 Operate personnel and materials hoists Compliance Resources Units of competency SIRXOSM005 Develop

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT002 Support the rights and safety of children and young people If you require RPL Kits with comprehensive benchmarking

Units of competency FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBINN301 Promote innovation in a team environment BSBMKG413 Promote products and services If you require RPL Kits with comprehensive benchmarking

Learner Guide-CPCCRI3001 Operate personnel and materials hoists Compliance Resources Units of competency SIRXOSM005 DevelopOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce