SCORM Compliant Package-MSAPMSUP201A Receive or despatch goods NWP implement and monitor the use

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA016 Support the fitting of assistive equipment HLTAHA010 Assist with the development and maintenance of client functional status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS604 Implement best practices for identity management ICTCYS608 Perform cyber security risk assessments ICTCYS606 Evaluate an organisation's compliance with cyber security standards and law ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MSAPMSUP201A Receive or despatch goods NWP implement and monitor the use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.