Learner Guide-SISXCCS005 Monitor and evaluate customer service Quote codes and practices in the

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

SRTOs 2025 clauses

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation If you require RPL Kits with comprehensive benchmarking

Units of competency CUAAIR311 Present programs on-air CUAPOS311 Edit video and audio content for social media CUASOU415 Record sound CUAPPM312 Plan and prepare program content * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SISXCCS005 Monitor and evaluate customer service Quote codes and practices in theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce