ERF Checklist-AURTTA104 Carry out servicing operations Diploma Core units AHCNSY206 Care for

Core units AHCNSY206 Care for nursery plants AHCPCM204 Recognise plants AHCWHS201 Participate in work health and safety processes Elective units AHCCHM201 Apply chemicals under supervision AHCIRG221 Assist with pressurised irrigation operations AHCNSY205 Pot up plants AHCNSY208 Maintain indoor plants AHCPGD202 Prepare and maintain plant displays SIRRINV001 Receive and handle retail stock SIRXIND002 Organise and maintain the store environment SIRXSLS001 Sell to the retail customer AHCBIO203 Inspect and clean machinery

Core Units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

allowing you to:

configure and test a local area network switch ICTSAS426 Locate and troubleshoot ICT equipment

ERF Checklist-AURTTA104 Carry out servicing operations Diploma Core units AHCNSY206 Care forPlease contact us for more information!