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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
operate and maintain indirect action powder-actuated power tools CPCCCM2002 Carry out hand excavation CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3005 Calculate costs of construction work CPCCOM1013 Plan and organise work * We can develop additional elective units that are not listed on request (Please contact us for further information)
flow controls and accessories UEERA0051 Install
Core units BSBXCM401 Apply communication strategies in the workplace FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSASIC302 Develop
assemble and dismantle utilities industry components* UEECD0020 Fix and secure electrotechnology equipment* UEECD0027 Participate in development and follow a personal competency development plan UEECD0051 Use drawings
Learning and Assessment Kit-AUR50216 Diploma of Automotive Technology Advanced Diploma Units of competency SIRXCEG002 AssistOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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