Learner Resources-AUR20420 Certificate II in Automotive Electrical Technology PowerPoint Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIINHB201E Load

Core units VU22411 Research pathways and produce a learning plan and portfolio

high-rise and complex buildings CPCCBC6016 Assess construction faults in large building projects CPCCBC6017 Evaluate services layout and connection methods for the planning of large building projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AUR20420 Certificate II in Automotive Electrical Technology PowerPoint Units of competency MSTGN3003 EstimateOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all