Learner Guide-BSBPEF502 Develop and use emotional intelligence Certificate IV Elective units BSBADM502 Manage meetings

Elective units BSBADM502 Manage meetings Group A BSBADM504 Plan and implement administrative systems Group A BSBADM506 Manage business document design and development Group A BSBPMG522 Undertake project work Group A BSBFIM502 Manage payroll Group A BSBCUS501 Manage quality customer service Group B BSBWOR501 Manage personal work priorities and professional development Group B BSBWOR502 Lead and manage team effectiveness Group B Additional electives BSBMGT502 Manage people performance Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B If you require RPL Kits with comprehensive benchmarking

Core units BSBFIA401 Prepare financial reports BSBSMB412 Introduce cloud computing into business operations FNSACC311 Process financial transactions and extract interim reports FNSACC312 Administer subsidiary accounts and ledgers FNSACC408 Work effectively in the accounting and bookkeeping industry FNSACC416 Set up and operate a computerised accounting system FNSTPB401 Complete business activity and instalment activity statements FNSTPB402 Establish and maintain payroll systems Elective Units BSBITU402 Develop and use complex spreadsheets BSBITU306 Design and produce business documents BSBWOR501 Manage personal work priorities and professional development FNSACC313 Perform financial calculations FNSACC407 Produce job costing information Additional electives FNSACC411 Process business tax requirements BSBCUS301 Deliver and monitor a service to customers If you require RPL Kits with comprehensive benchmarking

The trainers can use these activities to improve training and support the students in journey towards summative assessment

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

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Learner Guide-BSBPEF502 Develop and use emotional intelligence Certificate IV Elective units BSBADM502 Manage meetingsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce