SCORM Compliant Package-CUAPPM421 Contribute to organising productions Quote Core units BSBFLM312 Contribute to

Core units BSBFLM312 Contribute to team effectiveness CPPSEC3101 Manage conflict and security risks through negotiation CPPSEC3102 Maintain operational safety and security of work environment CPPSEC3103 Determine and implement response to security risk situation CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour CPPSEC3105 Coordinate provision of quality security services to clients CPPSEC3106 Gather

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies If you require RPL Kits with comprehensive benchmarking

present and negotiate client solutions BSBINS401 Analyse and present research information FNSISV405 Analyse insurance claims FNSISV411 Evaluate risk for new and renewal business FNSISV412 Underwrite new and renewal business BSBDAT501 Analyse data BSBWHS414 Contribute to WHS risk management BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CUAPPM421 Contribute to organising productions Quote Core units BSBFLM312 Contribute to* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.