Learner Resources-CHCSS00114 Entry into Care Roles Skill Set PMA Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS015 Provide individualised support CHCCCS023 Support independence and wellbeing CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units Group A electives - AGEING specialisation CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS011 Meet personal support needs Elective units Group B electives - DISABILITY specialisation (4 units) CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS002 Follow established person-centred behaviour supports CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability Elective units Group C electives - HOME AND COMMUNITY specialisation (4 units) CHCAGE001 Facilitate the empowerment of older people OR CHCDIS007 Facilitate the empowerment of people with disability Plus all of the following units: CHCCCS011 Meet personal support needs CHCCCS025 Support relationships with carers and families CHCHCS001 Provide home and community support services Other electives Choose (3 or 4 based on package requirements) CHCADV001 Facilitate the interests and rights of clients CHCAGE002 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS017 Provide loss and grief support If you require RPL Kits with comprehensive benchmarking

monitor and report on compliance systems RIIWHS302D Implement traffic management plan RIIRIS301D Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPRK203 Move and handle pigs AHCLSK309 Implement animal health control programs AHCWRK206 Observe enterprise quality assurance procedures AHCWHS301 Contribute to work health and safety processes AHCLSK301 Administer medication to livestock AHCPRK201 Care for health and welfare of pigs AHCLSK331 Comply with industry animal welfare requirements If you require RPL Kits with comprehensive benchmarking

Learner Resources-CHCSS00114 Entry into Care Roles Skill Set PMA Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all