Unit Knowledge Guide-SITXCCS015 Enhance customer service experiences ELICOS Placement Test Units of competency FBPOPR2070 Apply

Units of competency FBPOPR2070 Apply quality systems and procedures FBPOPR3008 Load and unload tankers FBPOPR2066 Apply sampling procedures FBPOPR3009 Participate in sensory analyses * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICBS203E Safely handle bituminous materials RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and job specifications RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures Elective units BSBDIV301 Work effectively with diversity RIICBS202E Hand spread asphalt RIICBS207E Take samples of road surfacing materials RIICCM206D Support plant operations RIICRC201D Repair potholes RIISAM204D Operate small plant and equipment If you require RPL Kits with comprehensive benchmarking

Units of competency BSBINN501 Establish systems that support innovation FWPCOT5207 Implement sustainability in the workplace FWPCOT8101 Lead forest and wood products industry innovative thinking and practice BSBINN502 Build and sustain an innovative work environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care Elective units CHCCCS031 Provide individualised support CHCAGE011 Provide support to people living with dementia CHCCCS036 Support relationships with carer and family CHCCCS037 Visit client residence CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCHCS001 Provide home and community support services If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITXCCS015 Enhance customer service experiences ELICOS Placement Test Units of competency FBPOPR2070 ApplyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner