SCORM Compliant Package-PSPMGT008 Formulate business strategies PSP procedures and programs CUAIND413 Communicate

procedures and programs CUAIND413 Communicate effectively with arts professionals Elective units BSBCMM411 Make presentations BSBCRT311 Apply critical thinking skills in a team environment BSBCRT412 Articulate

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRRFSA001 Handle food safely in a retail environment SIRXWHS002 Contribute to workplace health and safety SIRXRSK001 Identify and respond to security risks SIRXIND002 Organise and maintain the store environment SIRRINV001 Receive and handle retail stock SIRXCEG008 Manage disrespectful

evaluation and reporting program AHCNRM604 Review ecological management plans and strategies AHCNRM605 Develop a monitoring

SCORM Compliant Package-PSPMGT008 Formulate business strategies PSP procedures and programs CUAIND413 Communicate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.