Learning and Assessment Kit-ICTWOR306 Resolve technical enquiries using multiple information systems RTO Policies and Procedures Units of competency SIRXOSM004 Analyse

Units of competency SIRXOSM004 Analyse performance of social media and online business tools SITXHRM002 Roster staff SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXSTR001 Develop an ecommerce strategy SIRRRTF002 Monitor retail store financials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPEF402 Develop personal work priorities CUAIND311 Work effectively in the creative arts industry CUAMWB401 Develop and implement own self-care plan in the creative industries CUAWHS312 Apply work health and safety practices Elective units CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUAANM313 Create 3D digital models CUADIG412 Design user interfaces CUADIG413 Create user interfaces CUADIG414 Write and apply scripting language in authoring CUAPPM417 Create storyboards BSBTWK301 Use inclusive work practices BSBWHS411 Implement and monitor WHS policies

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Units of competency CHCCCS020 Respond effectively to behaviours of concern CHCCCS009 Facilitate responsible behaviour CHCAGE005 Provide support to people living with dementia CHCCCS008 Develop strategies to address unmet needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA001 Assist with an allied health program HLTAHA017 Assist with social work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTWOR306 Resolve technical enquiries using multiple information systems RTO Policies and Procedures Units of competency SIRXOSM004 AnalyseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to