Learner Resources-CPCCST4001 Prepare to undertake the heritage restoration process NWP Units of competency SIRXSLS002 Follow

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC320E Seal concrete pavements RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation If you require RPL Kits with comprehensive benchmarking

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information If you require RPL Kits with comprehensive benchmarking

insurance and legal requirements AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS512 Develop and implement family business structures and relationships If you require RPL Kits with comprehensive benchmarking

Learner Resources-CPCCST4001 Prepare to undertake the heritage restoration process NWP Units of competency SIRXSLS002 FollowOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all