Learner Guide-CHCCSM005 Develop, facilitate and review all aspects of case management Certificate II events or public programs CUAEVP212

events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK603 Plan

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding If you require RPL Kits with comprehensive benchmarking

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information If you require RPL Kits with comprehensive benchmarking

inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURTTY001 Repair vehicle chassis

Learner Guide-CHCCSM005 Develop, facilitate and review all aspects of case management Certificate II events or public programs CUAEVP212Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce