Learner Guide-ICTPRG540 Maintain custom software ELICOS Resources Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements MSFGG3038 Conduct commercial and structural reglazing MSFGN3001 Read and interpret work documents MSFDG3001 Protect leadlight and stained glass CPCCCM2006 Apply basic levelling procedures CPCCCM2010 Work safely on scaffolding higher than two metres If you require RPL Kits with comprehensive benchmarking

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3295 Assess and maintain cutter performance FWPCOR3204 Visually assess materials FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTPRG540 Maintain custom software ELICOS Resources Units of competency SIRXSLS001 SellOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce