Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CRICOS Policies and Procedures negotiate and refine a design

negotiate and refine a design brief BSBDES601 Manage design realisation BSBDES602 Research global design trends If you require RPL Kits with comprehensive benchmarking

AHCMOM304 Operate machinery and equipment AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCPGD310 Implement a landscape maintenance program AHCPMG301 Control weeds If you require RPL Kits with comprehensive benchmarking

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIERR202E Contribute to the control of emergencies and critical situations RIIOGN201F Carry out rig lease operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units BSBTWK301 Use inclusive work practices CPCCLDG3001 Licence to perform dogging RIIHAN307E Operate a vehicle loading crane RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMPO304E Conduct wheel loader operations If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SIFCBGM002 Maintain property and structures SIFCBGM001 Provide general grounds care If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CRICOS Policies and Procedures negotiate and refine a designOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of