Learner Resources-RIIBLA201E Support shotfirer operations Certificate II Units of competency BSBPMG531 Manage

Units of competency BSBPMG531 Manage project time BSBSTR601 Manage innovation and continuous improvement BSBSTR501 Establish innovative work environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making hand and power tools MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents Elective units CPCCWHS1001 Work safely in the construction industry MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2005 Join solid timber MSFFM2006 Hand make timber joints MSFKB2001 Prepare for cabinet installation MSFKB3002 Determine requirements for installation of cabinets MSFKB3003 Check and measure fit of cabinets MSFKB3004 Conduct on-site adjustments to cabinets and components BSBCUS301 Deliver and monitor a service to customers MSFFM2003 Select and apply hardware MSFFM2010 Set up

Units of competency TAEDEL404 Mentor in the workplace TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices If you require RPL Kits with comprehensive benchmarking

Learner Resources-RIIBLA201E Support shotfirer operations Certificate II Units of competency BSBPMG531 ManageOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all