Self-Study Guide-ICTICT401 Determine and confirm client business requirements DEF select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

roller and spray * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTARO009 Select and advise on aromatic therapies HLTARO008 Prepare and dispense aromatic formulations CHCPOL003 Research and apply evidence to practice If you require RPL Kits with comprehensive benchmarking

develop and evaluate health promotion and community development programs If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-ICTICT401 Determine and confirm client business requirements DEF select and induct staff SITXCCS008Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the